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Please contact us before sending in a repair as you may be liable for return shipping or other charges even if the equipment is under warranty. PRINT OUT the FIRST PAGE of the following form, FILL OUT every line and enclose it with the repair you are sending. When filling out the product questionnaire, remember to be as specific as possible. Use words like; buzzes, hums, Intermittent audio, no audio, low audio, distorted audio, etc. It is also important to indicate if problem takes time to develop, is constant, or can be induced by tapping, thumping, etc. Describe symptoms for all sections that apply. Make sure to indicate if amplifier was dropped, had something spilled in it, or was victim of a lightning strike or any other unusual circumstance. |
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Customer information: First name _________________________________________________________ Last name _________________________________________________________ Organization _______________________________________________________ Street address _____________________________________________________ Shipping address ___________________________________________________ City ______________________________________________________________ State ______ Zip ______________ Home phone _________________________ Work phone _________________________ email_______________________________ Repair information: Repair item ____________________________________________ Serial # _______________________________________________ Insured value ___________________________________________ Equipment symptom:
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